Terms & Conditions

Terms and Conditions for Couple Matching Service

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Welcome to our Couple Matching Service. By using our service, you agree to the following terms and conditions:

 

1. Payment Policy
Once you purchase a plan, the payment is non-refundable. Please review the details of the plan carefully before making a purchase.

 

2. No Guarantee of Marriage
Our service is designed to match compatible individuals, but we do not guarantee marriage or specific outcomes. Success in finding a match depends on various factors, including personal preferences and mutual compatibility. This means there is no promise or assurance that the user will get married as a result of using the service.

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3. Plan-Specific Terms and Conditions
Each plan offered by our service includes specific terms and conditions. By purchasing a plan, you agree to adhere to the terms associated with that particular plan, in addition to these general terms and conditions. After purchasing a plan, it may take up to 24 to 48 hours for your profile to go live.

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4. Acceptance of Terms and Conditions
By purchasing a plan, you acknowledge and accept these terms and conditions. Continued use of the service after the purchase constitutes acceptance of any specific terms associated with the plan.

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5. Eligibility
You must be at least 18 years old to use our service and provide accurate and truthful information during registration. If we find any user has provided false information regarding their age and is under 18, we reserve the right to take legal action and report the violation to the appropriate authorities.

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6. User Conduct
Users are expected to behave respectfully and courteously towards other members. Any form of harassment, discrimination, or inappropriate behavior will not be tolerated and may result in the termination of your account.

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7. Privacy and Confidentiality
We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your data. You agree not to share other users' personal information without their consent.

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8. Limitation on Private Information
We are not responsible for managing or securing private information beyond what is stated in our Privacy Policy. You are responsible for protecting your own private information.

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9. Account Security
You are responsible for maintaining the confidentiality of your account information, including your password. Notify us immediately if you suspect any unauthorized use of your account.

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10. Service Availability
We strive to ensure our service is available at all times, but we do not guarantee uninterrupted access. Maintenance or updates may temporarily disrupt the service.

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11. Termination of Service
We reserve the right to terminate or suspend your account at our discretion if you violate these terms and conditions.

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12. Limitation of Liability
Our liability is limited to the amount you paid for the service. We are not responsible for any indirect, incidental, or consequential damages arising from your use of the service.

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13. Indemnification
You agree to indemnify and hold harmless our company, its officers, directors, employees, and agents from any claims, damages, or expenses (including legal fees) arising from your use of the service or violation of these terms.

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14. Intellectual Property
All content, trademarks, and intellectual property associated with our service are the property of our company. You agree not to reproduce, distribute, or create derivative works from any content provided by our service without prior written consent.

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15. Third-Party Links
Our service may contain links to third-party websites or services not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party websites or services.

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16. Force Majeure
We are not liable for any failure to perform our obligations under these terms due to events beyond our reasonable control, including but not limited to natural disasters, war, strikes, or other force majeure events.

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17. Severability
If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable.

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18. Entire Agreement
These terms and conditions, along with our Privacy Policy and any plan-specific terms, constitute the entire agreement between you and us regarding the use of our service and supersede any prior agreements or understandings.

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19. Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Changes will be effective upon posting on our website. Continued use of the service after such changes constitutes acceptance of the new terms.

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20. Governing Law
These terms and conditions are governed by the laws of India/Maharashtra. Any disputes arising from these terms will be resolved in the courts of India/Maharashtra.

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21. Profiles for the Hindu Community Only
Our Couple Matching website is dedicated to serving the Hindu community, ensuring meaningful connections based on cultural compatibility. By using our service, you acknowledge and accept this exclusivity. Non-Hindu profiles will not be permitted on the platform, and any violation of this policy may result in account termination.

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22. Legal Name
This website is designed, developed, and operated by Durgesh Kenny Kataria. All rights, responsibilities, and obligations related to the operation of the website are managed under this legal entity.

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23. Kundli Matching Disclaimer
The Kundli Matching tool provided on Couple Matching is powered by AI technology. While we strive for accuracy, the results may not always be precise or error-free. We strongly recommend consulting with a professional astrologer for expert verification and guidance before making any important decisions based on the results. Couple Matching will not be held liable for any inaccuracies, mistakes, or consequences that may arise from the use of the Kundli Matching tool.

 

24.Kundli Matching Disclaimer - 2

The Kundli Matching tool provided by Couple Matching is a code-based tool and not an AI-powered system. References to "AI-powered" and "powered by AI" in relation to this tool are solely for branding and marketing purposes. Users are encouraged to consult professional astrologers for critical decisions, as Couple Matching does not guarantee absolute accuracy.

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25. Definitions

• "Service" refers to the Couple Matching platform, including its website and related features.

• "User" means any individual who accesses or registers on our platform.

• "Account" means the registered profile created by a user to access our services.

• "Content" refers to any information, text, images, videos, or other materials shared by users.

 

26. User Responsibilities

• Users must provide accurate and truthful information.

• Fake accounts, misleading profiles, or offensive content are strictly prohibited.

• Users agree not to engage in any illegal, fraudulent, or harmful activities through the platform.

• The use of automation, bots, or scraping tools to access our services is prohibited.

 

27. Dispute Resolution

• In case of any disputes, users must first contact our support team at connect@couplematching.in for resolution.

• If disputes remain unresolved, they will be subject to arbitration under the jurisdiction of Nashik, Maharashtra, India.

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28.Use of Free Services and Features

Features and services provided by Couple Matching Service, including Kundli Matching, Biodata Maker, Image Editor, and AI Background Remover, are currently offered free of charge. However, we reserve the full right to modify this at any time. This includes the right to:

• Change any free feature to a paid service

• Restrict or limit the number of uses for services such as Kundli matching, biodata creation, image editing, or background removal

• Withdraw or modify access to any feature or service without prior notice

 

29. Modification of Terms

• We reserve the right to update these Terms at any time.

• Users will be notified of significant changes via email or a notice on the website.

 

30. Contact Information

For any queries related to these Terms, please contact us at connect@couplematching.in.